POPULAR QUESTIONS

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What is Electronics Store PK?

Electronics Store PK is your premier online electronics store in Pakistan, offering a wide range of high-quality electronics at competitive prices. From home gadgets to professional tools, we provide products that cater to all your electronic needs.

Where are you located?

We are an online-based store serving customers across Pakistan. Our headquarters are located in Rawalpindi/Islamabad, and we deliver nationwide.

How can I contact Electronics Store PK?

You can reach us via:

  • Email: crazyzoar@gmail.com
  • Phone: +92-333-5648972
  • Live Chat: Available on our website from 9 AM to 6 PM PST
What types of products do you sell?

We offer a wide variety of electronics, including LED lights, Bluetooth speakers, multimeters, hair trimmers, crimping tools, water heating rods, and more. Browse our Products Page to explore our full range.

How do I place an order?

Simply browse our product categories, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Can I modify or cancel my order after placing it?

Yes, you can cancel your order within 2 hours of placing it. For cancellations after 2 hours but before dispatch, a 30% cancellation fee applies as per our Cancellation Policy.

Do you offer gift wrapping or personalized messages?

Currently, we do not offer gift wrapping or personalized messages. However, you can include a note in the order comments section if you have special requests.

Are your products covered by any warranties?

All products are sold "as-is" without any guarantees or warranties unless specified otherwise. Please refer to the product description for specific warranty information.

What payment methods do you accept?

We accept the following payment methods:

  • Cash on Delivery (COD): Available for standard-sized items.
  • JazzCash
  • EasyPaisa
  • Bank Account Transactions

For large or high-value items, pre-payment via JazzCash, EasyPaisa, or bank transfers is required.

Can I pay using credit or debit cards?

Currently, we do not accept direct credit or debit card payments. Please use JazzCash, EasyPaisa, or bank transfers for all your purchases.

Do you charge any additional fees for payments?

No, there are no additional fees for making payments through our accepted methods. The price you see is the price you pay.

How can I get a copy of my invoice?

After completing your purchase, an invoice will be sent to your registered email address. You can also view your order details in your account on our website.

How long does delivery take?

Typically, orders are delivered within 3-7 business days. However, delivery times may vary during peak seasons or due to unforeseen circumstances.

Can I track my order?

Yes, once your order is dispatched, you will receive a tracking number via email or SMS, allowing you to monitor your shipment's progress.

Do you ship internationally?

Currently, we only ship within Pakistan. We are working on expanding our services to international locations in the future.

What should I do if my order hasn't arrived?

If your order has not arrived within the estimated delivery time, please contact our customer support team with your order number for assistance.

Do you offer refunds or returns?

All sales are final, and we do not offer refunds once a payment is made. Please refer to our Refund and Returns Policy for detailed information.

What if I receive a defective or incorrect product?

If you receive a defective or incorrect product, please contact us within 2 hours of delivery with your order number and a description of the issue. We will review your case and may offer a replacement or store credit.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the return is due to a product defect or error on our part.

Do I need an account to place an order?

No, you can place an order as a guest.

Will my information be shared with third parties?

We do not sell, trade, or rent your personal information to third parties for marketing purposes. Your information is only shared with trusted third-party service providers necessary for order fulfillment and payment processing.

How do you use cookies on your website?

We use cookies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can adjust your browser settings to refuse cookies, but this may limit access to certain features on our website.

Is your website mobile-friendly?

Yes, our website is fully optimized for mobile devices, allowing you to browse and shop seamlessly on your smartphone or tablet.

Do you offer discounts or promotional deals?

Yes, we often offer discounts, promotional deals, and special offers. Subscribe to our newsletter and follow us on social media to stay updated on the latest promotions.

Do you offer bulk purchase discounts?

Yes, we offer special pricing for bulk purchases. Please call on this number +92-333-5648972 for more information and to discuss your specific needs.

Are your products authentic?

Yes

Can I request a specific product if it’s not listed on your website?

Absolutely! If you’re looking for a specific product that we don’t currently offer, please contact our customer service team. We will do our best to source it for you or suggest a suitable alternative.

How do I know if a product is in stock?

Product availability is indicated on each product page. If a product is out of stock, you can sign up to receive a notification when it becomes available again.

Are there any hidden fees when purchasing from Electronics Store PK?

No, there are no hidden fees. All costs, including product prices and shipping fees, are clearly displayed during the checkout process. Please review your order summary before confirming your purchase.

Do you offer any loyalty programs or rewards?

Yes, we offer a loyalty program for our frequent customers.

Do you offer financing or installment plans?

At the moment, we do not offer financing or installment plans. All payments must be made in full at the time of purchase using our accepted payment methods.

How do I know which product to choose?

Our website features detailed product descriptions, specifications, and customer reviews to help you make an informed decision. If you need further assistance, our customer service team is here to help you choose the right product based on your needs.

Are there any restrictions on what I can purchase?

Yes, certain products may have purchase restrictions based on legal regulations in Pakistan or availability. Restricted items will be clearly marked on the product page.

Do you offer any eco-friendly or energy-efficient products?

Yes, we offer a selection of eco-friendly and energy-efficient products, including LED lights and energy-saving appliances. Look for eco-friendly labels and descriptions on the product pages.